How we can help
We offer all survivors:
- Free, confidential support
- A helpline staffed between 9am and 5pm every day of the year
- Outreach service supporting people in their own homes
- Resource library of books and other materials
Services for young people:
We support young people by listening to them and talking about whatever is important to them. We try to meet young people at times and in places which suit them.
There are specialist services for young people in some other rape crisis centres. There is helpful information for young people at:
Services for all survivors:
Some people contact us for one-off advice and information. Others want support for a short time or for longer.
You can contact us yourself (you do not have to give us your name). Or you can ask someone else to contact us for you. If someone else contacts us for you, we will need to know that you agreed that this would be OK. Once we have this, we will contact you in the way and at the times which are best for you.
We will listen to what you tell us and work out with you how we can best help. This is a chance for you to tell us about how things are for you and/or ask us any questions. You can decide how much you want to tell us. You do not have to answer any of our questions.
If you would like us to contact you again, we will agree with you how and when to do this.
We can meet people who are able to travel in safe and discreet places in Dumfries, Wigtownshire and in the Langholm area. We can also provide support by phone and email for those who prefer this or who cannot travel. Sometimes, we can visit people in their own homes, for example if someone is elderly, disabled or too frightened to leave the house.
We recognise the courage it takes to come forward and to ask us for help and we do our best to be as flexible as possible.
We can provide advice and information whether you are a survivor of sexual violence; a friend or relative of a survivor; or a worker from another agency.
We offer advocacy support for anyone who is going, thinking about or has been through the criminal justice system – that is reporting to the police and going through the court system. This support can be by phone or face-to-face.
We provide emotional support for people after an initial crisis and for those who experienced rape or sexual violence in the past (recently or years ago), as an adult or as a child. This aims to help survivors deal with the effects of sexual violence. Sometimes these can emerge in later life. Our outreach service supports people in their own homes with day-to-day tasks to help them rebuild their lives.